Course Catalogue
Your next Customs & Global Trade challenge - Accepted!
Course ID:Â CV1
Customs Core Values
Based on the EU Customs Competency Framework, the course establishes, explains, and educates students on the common values all import and export professionals should follow. Businesses rely on employees displaying these values on day-to-day to improve customs operations and organizational performance, the Diploma's key aims. After completing this module, students will be able to identify and articulate the important vision and values that people in a Customs role should have, as well as how to demonstrate these ideas and apply basic customs concepts to their job. They also learn to relate these essential principles to potential prospective candidates throughout the recruiting process.
Course ID: CP1
Customs Professional Competencies I
The "Professional Competencies" 2-part series focuses on the 28 skills needed in a professional customs environment. As any customs expert can attest, one cannot accomplish the job without thoroughly understanding these areas. Students will gain foundational knowledge and awareness of the vital "soft personal skills" needed to be a successful and respected custom professional over two courses. Mastering these soft skills – at the individual level - is essential to fulfilling the commitments made at the previous module's fundamental cultural values and engaging effectively with a diverse variety of internal and external stakeholders – the fundamental requirement of the next module.
Course ID: CP2
Customs Professional Competencies II
This is part 2 of our "Professional Competencies" series that focuses on the remaining 14 abilities necessary in a professional customs setting. It is impossible to do the task that customs people need to do without a comprehensive grasp of these professional competencies. This is a continuation of the previous course, where students will acquire the essential "soft personal skills" required to be successful and recognized customs professionals. Individual mastery of these soft skills is crucial for completing the commitments made in the prior module's core cultural values and interacting successfully with a varied range of internal and external stakeholders, which is the fundamental requirement of the next module.
Course ID:Â MC1-MC6
Managing Third Parties Effectively
Successful customs managers and global trade experts may communicate with a broad spectrum of internal and external stakeholders to alter behaviour. The course "Managing Third Parties Effectively" was designed for customs professionals that need to manage a wide range of internal (purchasers, sellers, C-suite executives, senior management, general council, attorneys, warehouse personnel and logistics, import or export coordinator, procurement, sales, customs service manager, IT staff, finance) and external stakeholders (customs administrations, government & other agencies like port health, trade remedy bodies, statistic agencies, sanctions office, business/commerce bureau, department of international trade, freight forwarders, brokers, customs agents, and others).Â
Students of this course will learn six essential competencies required to manage third parties effectively, for example, how to educate, negotiate, and manage people, processes, and problems while dealing with and relying on numerous various players with varying limits, aims, and partially completed goals.
Course ID: MC7
Effective Broker / Agent Management in Customs
Broker or Agent Management is crucial. We develop the skills to manage your customs brokers proactively and ensure compliance and cost savings. Learn about setting up KPIs and SOPs and how to audit a customs broker. Give proper instructions to minimise errors and understand your legal requirements depending on the type of agent/representation chosen. Role-play interaction with the broker.
Course ID: MC8
Incoterms in Customs and International Trade
he International Chamber of Commerce's guidelines for international commercial terminology (known as INCOTERMS®) provides a useful framework for this (ICC). The standards established by INCOTERMS® govern the transfer of products from one party to another, including the packaging, shipping, and insurance of such commodities. Only until businesses have a firm grasp on how to use the INCOTERMS® regulations will they be able to effectively utilise them to transfer costs and liabilities connected with exporting, importing, and shipping and prevent problems in the future. By outlining each party's duties in the delivery of products, INCOTERMS® reduce the likelihood of disputes between exporters and importers.
Major Course Goals and Outcomes:
Introduction to Incoterms.
To what ends do Incoterms help both the buyer and the seller?
Buyer and seller both understand their own risks and obligations.
Buyer and seller responsibilities are spelled forth.
Definitions of all terms, with the benefits and drawbacks of each explained in detail.
What Incoterms means for business.
Impact on International Trade and Tariff Forms
This is the right programme for the right form of transportation.
Problems that disappear as you learn the proper way to use the words.
Training materials for Incoterms 2020 will be made available.
Course ID: OC1+OC15
Customs Basic Understanding & Key Definitions. Global Environment and Trends (Overview)
The competences in operational customs that are developed in this course are special and very complicated. These skills encompass the operational, job-specific competences necessary for someone to properly carry out that task, making them crucial and particularly useful for people working in customs duties. However, not every customs manager will need to possess all of these skills. It is crucial to choose the courses that best meet the needs of the student and the sponsoring organisation. 15 courses that address 21 operational skills are available.
Course Id: OC2
Customs Legislation and Regulation (Global, Regional, National, Local)
The Customs Legislation and Regulation course teaches national and international legislative rules and regulations Customs personnel must follow to fulfil their respective roles and activities. This course makes it easy for you to read laws and guidance documents. Looks at where to find, how to read and understand customs law, explores the legal norms and regulations governing international customs. Examines policy guidelines and the importance of non-legal compliance guidance documents.
Course ID: OC3
Tariff and Customs Classification
Students will develop a solid working grasp of the laws, ideas, and systems of the tariff and classification after taking this course. Students acquire the knowledge necessary to carry out standard classifications and apply the principles of your national tariff system to the conduct of day-to-day operations in the workplace. This class will educate students on the function and significance of commodity codes, as well as the proper way to consult "the Tariff" to identify the appropriate code to apply to their wares. Content:
Acquire an understanding of what a commodity code is and how it is organised.
Comprehend the significance of the WCO Harmonized System.
Acquire the knowledge necessary to comprehend both the UK Global Tariff and the EU TARIC.
Make it a habit to assign the appropriate commodity code to each of your products.
Figure out how to utilise the product code to calculate taxes and other measurements, then record your findings.
Course ID:Â OC4+5+13
Financial Customs Payment Procedures, Customs Duty and other indirect taxes (import VAT & excise)
The Financial Customs Payment Procedures course analyses Customs duties, VAT, excise charges, and other payments connected to customs operations (for instance, payments for Customs services). Learn how to organize customs debt, providing guarantees in customs processes, and deferring payment are all under their purview. Understand the customs duties that must be paid; make sure the taxes are paid on time and maintain track of the payments, even if some were late; Know how customs value determines customs duties. Gain awareness of all situations where customs debt may or may not be incurred, such as by putting items due to duty under a customs process; discover how to ensure the appropriate cash or registered guarantees are available to pay or secure the requisite duties. Understands and can implement EU tariff and non-tariff measures to secure proper duty or duty reduction.
Course ID: OC6
Customs Valuation
The course teaches students on Customs value. It teaches students about the Customs Valuation Agreement and how to handle circumstances and activities in customs valuation, including all six valuation methods with an emphasis on transaction value.
For customs reasons, all products must be accurately priced, regardless of whether they are sales, returns, temporary movements, or free of charge. During this course, the precise standards outlined in the WTO Valuation Agreement and applied into national legislation will be clarified, as will the distinction between intercompany pricing and customs valuation. It will demonstrate how to construct pricing for import customs purposes, including which charges must be included and which may be omitted.
Course ID: OC7
Origin of Goods
This course examines origin rules in depth. Upon completion, you will know about the concept of the origin of goods for preferential and non-preferential origin in free trade agreements. You will be able to interpret rules of origin and process proofs (or Certificates) of origin. You will be be familiar with major special schemes like Approved Exporter or the Registered Exporter System (REX). We will analyse the trade agreements that matter most to participants, for example, the EU-UK TCA or USMCA. Just tell us when booking, and we will look at the particulars relevant for your jurisdiction.
Course ID: OC08+22
Prohibitions, Restrictions & Licences (includes Export Controls)
At the borders, customs officers and other agencies conduct checks to implement several sector-specific rules. These conditions are referred to as "prohibitions and limitations" (P&R). P&R may be imposed on goods when justified by public morality, public policy, or public security, the protection of health and life of humans, animals, or plants, the protection of the environment, the protection of national treasures with artistic, historic, or archaeological value, and the protection of industrial and commercial property, including controls on drug precursors, goods violating certain intellectual property rights, and cash. All of these P&R are dispersed across the national statutes. This course will go over a complete P&R List, developed by Customs Manager Ltd. of all major P&R (available as study material to participants)Â and explain requirements, justifications, and more, as well as the customs code necessary for this P&R, to assist in identifying the appropriate P&R. The export licensing of dual-use products, the most prominent P&R, will be a special emphasis. In addition, this course will cover national quotas and licenses. Examine the follow-up strategies and procedures in the event of anomalies. The course's focus on the participant-relevant bans and limits is one of its most appealing aspects. In the past, we have examined counterfeit and pirated goods, drug precursor limits, cultural property rights, and endangered species (including CITES). What will we do this time, as no path is identical?
Course ID: OC11
Customs Compliance Assurance & Audit
The Customs Compliance Assurance & Audit Course covers how customs inspectors ensure firms obey customs laws, protocols, and regulations. This course teaches you how to ensure regulations are obeyed. Learn what Customs Administrations can do to enforce or review regulations (control, investigation, and enforcement activities and understand). Learn how to conduct internal customs audits to industry standards and create improvements. Learn how to prepare for Customs audits and interact with officers to ensure a smooth audit. Learn how to maintain the trade organization compliant. If you want to turn your staff into competent customs compliance auditors, this is the course for you.
Course ID: OC14
Customs Authorisation Management
This course teach you how to obtain and manage a licence from Customs skilfully and compliantly. Authorization Management includes the registration and administration of authorization processes. Learn how to register for customs purposes, get licenses and authorizations, and obtain authorization for simplifications and facilitations. Learn how to submit an AEO application and handle customs licenses and certifications. Students who successfully complete this course will be eligible for all normal Customs licenses and certifications.
Course ID: OC12
Customs IT Systems, Applications, Support Tools and Trade Automation for Customs
The EU Customs Competency Framework requires that skills are developed as regards customs IT systems, applications, support tools and trade automation for Customs.Â
Therefore, in this really practical course, we will zoom in on the different Customs IT Systems & Applications that have to or can be used by Customs Professionals to execute the different Customs tasks (Declaration, Trade preference management, etc.). We may cover both the systems that are specific per company (We will issue a questionnaire before the course to ask you which systems you use) and the systems maintained by the authorities. Learn how to effectively and efficiently use IT to submit customs declarations to official government systems. Learn about a range of other IT systems and applications that can facilitate your life (licence management, trade preference management, etc.). This course also helps students to evaluate and benchmark third-party customs software systems and their interaction with official government systems. Learn about Single Window Initiatives and master Customs IT systems and applications offered by authorities ( for example, in the EU/UK: ICS, ECS, NCTS, EMCS, national declaration systems and private systems for customs purposes). Learn about Custom's IT ecosystem, how the systems are interrelated, and which IT system or application to use. Master electronic communication with Customs agencies and partners.
Finally, we will also build a real understanding of the necessary precautions that are in place to prevent non-authorised access to all users.
Course ID:Â OC16+OC18
Entry of Goods Process. Export & Exit Process
This training has two parts.
Part 1: The Entry of Goods Process competency of the EU Customs Competency Framework requires participants to develop an in-depth knowledge, understanding, and ability to execute all activities to enter goods into a country. Consequently, this training includes every step up to the ultimate release of the goods and the associated roles and responsibilities to
successfully enter goods into a country.
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Part 2: Students receive in-depth knowledge and understanding of the steps and tasks associated with successfully exporting goods out of the jurisdiction; This covers all export procedures and exceptions, such as exporting goods using an exit summary declaration or a re-export advice (including Agricultural Agreements). Participants will understand the division of the roles and responsibilities related to exporting goods out of a country.
Course ID:Â OC9+OC10
Risk Analysis & Supply Chain Operations
This course covers the EU Customs Competency Framework's "Risk Analysis" and "Supply Chain Operations" skills. In this course, we will examine the tools and methodologies used by Customs Professionals to monitor, detect, analyze, evaluate, and handle any risks and difficulties. In the dynamic world of Customs, we prioritize the incorporation of a predictive strategy based on information obtained from collaborating partners and evolving trade transaction patterns. In the second section of the course, we will examine Supply Chain Operations including all parts of the International Supply Chain; this refers to both the main Customs flows (import/export/transit) and the supply chain of Trade, as well as how they are interconnected. The importance of efficient working procedures between Customs and Trade and the safety and security of supply networks.
Course ID: 19+20
Special Customs Relief Procedures
(Excluding Transit)
The Special Procedures course relates to in-depth knowledge, comprehension, and ability to carry out all special procedures-related operations. It comprises every stage leading up to the final release of the items, as well as the roles and duties required to carry out the particular process properly. The person has a general awareness and basic knowledge of: Customs warehousing, End use, Inward processing, Outward processing, and Temporary admission. Learn about the concepts relevant to the Special Procedures Process; Appreciate the workflows, processes, and regulations related to the special procedures as well as the systems used.
Proficiency Level Developed: 1 + 2
Customs Declaration and more
Learn how to file standard, simplified, and supplemental Customs declarations; learn about duty exemptions and their requirements. Manage and follow several Customs processes linked to releasing products for free circulation, such as standard, simplified, supplemental, and incomplete declarations. The declaration process (with or without notice); Self-assessment process; Procedures for excise duty suspension, centralised clearance, and declarant record entry utilizing centralised clearance. Learn how to utilize each IT system. Consider traffic and merchandise to guarantee a seamless flow; Non-release decision follow-up; If required, help with Customs.
Course ID: OC17+OC21
Release For Free Circulation / Home-Use + Transit
This is a course dedicated to transit. Get an in-depth knowledge, comprehension, and ability to carry out the transit procedure. It comprises every stage leading up to the final release of the items, as well as the roles and duties required to carry out the transit process properly. You gain a good  awareness of the transit process. Appreciate the workflows, processes, and regulations related to transit s as well as the systems used.
When?
LIVE!, On Demand or In-House. The choice is yours!
Every course episode is broadcasted online in its entirety LIVE at least once every 3 months. The courses run with a minimum of five participants.
You may study the same material, taught by the same instructor, at any time of day and from any location of your choosing by accessing it online.
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Or make us come to you, we can deliver these courses directly in your company. Get in touch.
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You have the decision to make, but there is no room for excuses.
Proficiency Levels
All persons involved in customs and global trade are expected to have acquired a certain level of proficiency level to do a job well. All courses aim to develop competences to help reach a certain proficiency level. These range from "Awareness" to "Expert," in four levels. This allows students to quickly understand if a course is delivered at a level that will develop the desird or required competencies.
Aware
Beginner Level
Perfect for those starting out or those that just need a bids' eye overview. Participants don't usually need a specific skill to perform their role but an fundamental understanding of theissue studied.  Students of this course develop a general understanding and basic knowledge of the topic  (e.g. understands general concepts and processes, is familiar with related key terminology)
Trained
Intermediate Level
Students will develop a good working knowledge of this subject studied; With this course, participants gain the ability to independently perform standard tasks related to the subject studied and can apply the learnings in daily work.
Advanced
Advanced Level
Students develop increased knowledge and skills with this course, which requires students to demonstrate prior knowledge and practical experience to join. This course will broaden and deepen knowledge and skills iof the subject studied. After the training, the student can handle exceptions and special cases independently; can effectively share knowledge and experience with junior team members.
Expert
Mastery Level
Level 4 requires additional experience and/or training to reach 'expert' level in a specific subject. This course aims to develop this expertise. Completing this course will allow you to highlight the (dis)advantages of each process related to this subject while linking them to the bigger picture (e.g. supply chain, safety & security, trade facilitation, etc.). Participants learn how to respond to internal and external queries with tailored advice and relevant arguments.