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Wed, 12 Apr


Virtual Training Event

Course: Customs Professional Competencies I

This cours discusses the first set of essential professional competences required by customs professionals (Course ID: CP1-CP14)

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Course: Customs Professional Competencies I
Course: Customs Professional Competencies I

Time & Location

12 Apr 2023, 09:00 BST – 13 Apr 2023, 09:00 BST

Virtual Training Event

About the event

Course ID: CP1-CP14

This training is a Course for the Diploma in Customs Competencies. It can also be studied as a stand-alone training course. 

See here for information about our approach to education and training.



This course is unique. It does not exsist elsewhere in the market. 

Course ID: CP1-CP14

The "Professional Competencies" 2-part series focuses on the 28 skills needed in a professional customs environment. As any customs expert can attest, one cannot accomplish the job without thoroughly understanding these areas. Students will gain foundational knowledge and awareness of the vital "soft personal skills" needed to be a successful and respected custom professional over two courses. Mastering these soft skills – at the individual level - is essential to fulfilling the commitments made at the previous module's fundamental cultural values and engaging effectively with a diverse variety of internal and external stakeholders – the fundamental requirement of the next module.

The Professional "soft skills" Competencies that customs professionals are required to meet and that we will study in this course are:

1. Act as a Role Model

2. Adaptability to Change

3. Analytical Thinking

4. Coaching/Mentoring

5. Conflict Management

6. Coping with stress 

7. Data Management 

8. Dealing with Operational Risk

9. Decision Making

10. Drive for Results

11. Handling Conflict

12. Interpersonal Relations

13. Knowledge/experience sharing 

14. Negotiating 


Practical Aspects 

Course Fee

Unless you are studying for the Diploma in Customs Compliance,  individual bookings are subject to payment of a course fee. Upon signing up, an Invoice will be sent to you. Your course booking will be confirmed once payment has been received in full. 

Event Policy

This course is covered by our terms & conditions. Please review them before signing up for this course.

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