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Customs Manager Adopts Quality Standard

CMC voluntarily adopts the future PAS 41201:2026, raising customs service standards. Multilingual support ensures smooth EU-UK trade for trusted clients.


Customs Manager Clearance Ltd, our customs clearance company, has today adopted its CMC Quality Standard, built around the future voluntary UK BIS standard PAS 41201:2026 “Customs intermediaries – Effective movement of goods through the UK”. This voluntary benchmark is in the process of being established


We did not want to wait any longer. With our own Quality Standard, we set our own minimum standard of compliance, accuracy, and efficiency that CMC applies to every customs transaction that we process for our clients.

Arne Mielken, CEO, Customs Manger Clearance Ltd.


Setting a new benchmark for quality and compliance

The CMC Quality Standard is designed to ensure consistent, professional customs operations across all staff and locations. It is carefully modelled on the draft PAS 41201:2026 developed by BIS and may be adjusted as the Standard is amended.


Until then, the adoption of our own CMC Quality Standard adoption delivers concrete benefits to both clients and regulators:


  • Ensures Compliance – Clear procedures help meet national and international customs regulations, reducing the risk of fines, penalties, or shipment delays.

  • Standardises Processes – Consistent methods for declarations, tariff classification, valuation, and documentation improve clarity and reduce variation.

  • Improves Accuracy – Step-by-step workflows and verification checks minimise errors in declarations and reporting.

  • Supports Training – Provides a reference for onboarding and ongoing professional development, ensuring all employees understand and apply the same standards.

  • Facilitates Audits – Demonstrates to customs authorities and clients that CMC maintains a robust, reliable quality framework, simplifying inspections.

  • Enhances Efficiency – Clear responsibilities, approvals, and escalation paths reduce rework and operational delays.

  • Protects Reputation and Client Trust – Shows commitment to high-quality, compliant customs services.


CEO Arne Mielken commented:"Implementing the CMC Quality Standard reinforces our commitment to professional, compliant, and efficient customs operations. It ensures our clients can trade with confidence, knowing that every declaration meets a clear benchmark of quality and accuracy."

Our Customs Clearance Solution for Great Britain and Northern Ireland

We file customs declarations for your business using leading electronic customs filing software, fully connected to HMRC. Whether you’re a small trader with a few shipments or a multinational moving hundreds weekly, we make it seamless.


We simplify UK customs with:

  • Expert brokerage and fast clearance

  • Multilingual support in English, German, French, and Spanish

  • Solutions for EU companies without a permanent UK establishment

  • Support for UK businesses exporting to the EU

  • Excise, agri-food (IPFASS), transit shipments, and Safety & Security filings (EU ICS2, UK G&B)


Backed by our own CMC Quality Standard, adapted from UK BIS standard PAS 41201:2026 (draft)-

Let us help you navigate EU–UK cross-border trade efficiently, reliably, and in your language.


About Customs Manager Clearance Ltd

Customs Manager Clearance Ltd is a specialist customs intermediary providing clearance, excise, transit, and safety & security services. The company combines regulatory expertise, multilingual support, and the new CMC Quality Standard to simplify cross-border trade for EU and UK businesses.


Questions: e-mail us at Info@customsmanager.org

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